{"id":5724,"date":"2023-05-31T13:21:16","date_gmt":"2023-05-31T13:21:16","guid":{"rendered":"https:\/\/www.boomsoftware.com\/higher-customer-satisfaction-and-cost-saving-with-the-smile-process-analyser\/"},"modified":"2024-01-22T14:36:43","modified_gmt":"2024-01-22T14:36:43","slug":"higher-customer-satisfaction-and-cost-saving-with-the-smile-process-analyser","status":"publish","type":"post","link":"https:\/\/www.boomsoftware.com\/en\/higher-customer-satisfaction-and-cost-saving-with-the-smile-process-analyser\/","title":{"rendered":"Higher customer satisfaction and cost saving with the smile process analyser"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5724\" class=\"elementor elementor-5724 elementor-607\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688390db e-flex e-con-boxed e-con e-parent\" data-id=\"688390db\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d358fe elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"7d358fe\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"495\" src=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/SML-1.png\" class=\"attachment-large size-large wp-image-5322\" alt=\"\" srcset=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/SML-1.png 856w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/SML-1-300x186.png 300w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/SML-1-768x476.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b24981 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"49b24981\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-0d5851b elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">BPM<\/span>, <span class=\"elementor-post-info__terms-list-item\">Customer references<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70c6cec elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"70c6cec\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Higher customer satisfaction and cost saving with the smile process analyser<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85d4e89 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"85d4e89\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-85ee600 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>May 31, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0975ce4 elementor-widget elementor-widget-image\" data-id=\"0975ce4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sml.at\/de\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"196\" height=\"55\" src=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/SML.png\" class=\"attachment-large size-large wp-image-5258\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8c516b elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"7e8c516b\" data-element_type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tSML Maschinengesellschaft mbH is a globally active specialist for high-performance extrusion machines. Customer satisfaction and fast and capable service are key factors in the company\u2018s market success. With the SMILE process analyser, a solution has been developed, based upon the TOTAL CUSTOMIZING ability of BOOM PRODUCTION MANAGER that allows active monitoring and analysis of machinery and process data with the customer.\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e67963f elementor-widget elementor-widget-text-editor\" data-id=\"e67963f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Acquisition and Analysis of Process Data<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ebf6e5 elementor-widget elementor-widget-text-editor\" data-id=\"3ebf6e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201eThe aim of the project was to develop a solution that makes it possible to document and analyse machine and process data over a longer period. It was important to us that it would take only a little time and effort to introduce it into our company\u201c, says Wolfgang Kirchgatterer, Service Manager at SML.<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e12004a elementor-widget elementor-widget-text-editor\" data-id=\"e12004a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Reduction of lead times in customer service<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75dd5bb elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"75dd5bb\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201eLooking back we are 100% satisfied with the decision. Thanks to the possibility of analysing the machine and process data online, the lead time in customer service has become considerably shorter. It has also been possible to cut out the need for many on-site deployments. This way, at a stroke, we achieve greater customer satisfaction and at the same time save on service costs.\u201c\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Wolfgang Kirchgatterer<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed14a2a elementor-widget elementor-widget-spacer\" data-id=\"ed14a2a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa2b544 elementor-widget elementor-widget-text-editor\" data-id=\"aa2b544\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Resource-efficient system customization to individual requirements.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-288fd0d elementor-widget elementor-widget-text-editor\" data-id=\"288fd0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>BORA, the innovative technology behind the BOOM PRODUCTION MANAGER, was the ideal initial basis for this project. With the expected small effort it was possible to complete the special solution for process data acquisition that fulfils the individual requirements of the different machines, with which it is delivered to the customers. In addition to this there is the advantage that it will also be possible to meet future requirements easily and with little cost in time and money.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ded8c2f elementor-widget elementor-widget-heading\" data-id=\"ded8c2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Share post:<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8f9890 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--color-custom elementor-widget__width-inherit elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"5a8f9890\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div 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elementor-widget-heading\" data-id=\"737afbaa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Similar posts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67dba41f elementor-grid-2 elementor-posts--align-center elementor-widget__width-inherit elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"67dba41f\" data-element_type=\"widget\" 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href=\"https:\/\/www.boomsoftware.com\/en\/awesome-and-simply-perfect-our-christmas-party-2025\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"800\" height=\"495\" src=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/12\/Hauptspeise_2erlei_vom_Ox.jpg\" class=\"attachment-full size-full wp-image-10479\" alt=\"Rindersteak mit Schupfnudeln\" srcset=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/12\/Hauptspeise_2erlei_vom_Ox.jpg 800w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/12\/Hauptspeise_2erlei_vom_Ox-300x186.jpg 300w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/12\/Hauptspeise_2erlei_vom_Ox-768x475.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.boomsoftware.com\/en\/awesome-and-simply-perfect-our-christmas-party-2025\/\" >\n\t\t\t\tAwesome and simply perfect: Our Christmas-Party 2025\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tDecember 16, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9739 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-corporate-blog tag-customer-feedback tag-customer-story tag-hoermann-en tag-interview-en tag-reference\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.boomsoftware.com\/en\/interview-with-rene-garcia-from-hoermann-kg-brockhagen\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"662\" src=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/02\/Interview_Garcia.jpg\" class=\"attachment-full size-full wp-image-9705\" alt=\"\" srcset=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/02\/Interview_Garcia.jpg 1200w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/02\/Interview_Garcia-300x166.jpg 300w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/02\/Interview_Garcia-1024x565.jpg 1024w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2025\/02\/Interview_Garcia-768x424.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.boomsoftware.com\/en\/interview-with-rene-garcia-from-hoermann-kg-brockhagen\/\" >\n\t\t\t\tInterview with Ren\u00e9 Garcia from H\u00f6rmann KG Brockhagen\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tFebruary 4, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d233ead e-flex e-con-boxed e-con e-parent\" data-id=\"4d233ead\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-de882c7 e-con-full e-flex e-con e-child\" data-id=\"de882c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6525866 elementor-widget elementor-widget-heading\" data-id=\"6525866\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Are you interested in getting to know our solution?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-747ce5b2 elementor-widget elementor-widget-heading\" data-id=\"747ce5b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">We would be happy to arrange a meeting with you for a mutual introduction. Please provide us with your contact information so that we can get in touch with you.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71145feb elementor-tablet-button-align-stretch elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"71145feb\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;30&quot;,&quot;button_width_tablet&quot;:&quot;33&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact Form\" aria-label=\"Contact Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5724\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"71145feb\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Higher customer satisfaction and cost saving with the smile process analyser - boomsoftware\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"5724\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3aaa08f elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3aaa08f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_3aaa08f]\" id=\"form-field-field_3aaa08f\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Company\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email*\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_4a70cb2 elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4a70cb2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_4a70cb2]\" id=\"form-field-field_4a70cb2\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone number\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_d7c4baf elementor-col-70\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d7c4baf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProducts\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input 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class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40e789a1 e-con-full e-flex e-con e-child\" data-id=\"40e789a1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b7e916 elementor-widget elementor-widget-image\" data-id=\"56b7e916\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"473\" src=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/Produktionsmitarbeiter.jpg\" class=\"attachment-large size-large wp-image-5353\" alt=\"\" srcset=\"https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/Produktionsmitarbeiter.jpg 730w, https:\/\/www.boomsoftware.com\/wp-content\/uploads\/2023\/09\/Produktionsmitarbeiter-300x194.jpg 300w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SML Maschinengesellschaft mbH is a globally active specialist for high-performance extrusion machines. Customer satisfaction and fast and capable service are key factors in the company\u2018s market success. With the SMILE process analyser, a solution has been developed, based upon the TOTAL CUSTOMIZING ability of BOOM PRODUCTION MANAGER that allows active monitoring and analysis of machinery and process data with the customer.<\/p>\n","protected":false},"author":5,"featured_media":5322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66,57],"tags":[67],"post_folder":[38],"class_list":["post-5724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpm-en","category-customer-references","tag-sml-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Higher customer satisfaction and cost saving with the smile process analyser - boomsoftware<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.boomsoftware.com\/en\/higher-customer-satisfaction-and-cost-saving-with-the-smile-process-analyser\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Higher customer satisfaction and cost saving with the smile process analyser - boomsoftware\" \/>\n<meta property=\"og:description\" content=\"SML Maschinengesellschaft mbH is a globally active specialist for high-performance extrusion machines. Customer satisfaction and fast and capable service are key factors in the company\u2018s market success. 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