Service
Management

The reliable maintenance solution for on-site plant maintenance.

Efficiency improvement in service management: We help you with that!

Our maintenance management solution, specially designed for service management in machinery and plant construction, ensures that your facilities remain in the best condition continuously to ensure uninterrupted operations.

Our solution provides the necessary tools and features to efficiently plan, execute, and monitor equipment maintenance. It enables companies to create preventive maintenance schedules to minimize unexpected breakdowns while remaining flexible in responding to ad-hoc repairs or maintenance demands. Furthermore, through real-time integration of IoT data, you can gain valuable insights into the condition of your facilities.

Trust in our reliable maintenance solution to make on-site equipment maintenance more efficient and effective. This ensures that your facilities are always in optimal condition, allowing your business operations to run smoothly.

Benefits at a Glance

Simplified resource planning

Allocation of required resources to the orders

Central
Documentation

Efficient provision and effortless retrieval of up-to-date data and information

Mobile
Solution

Offline-capable solution for service technicians in use

Digital fault management

Effortless submission of fault messages via app

Increase of the plant or machine service life

Through timely and proper maintenance of the equipment

Reduction of reaction and resolution times

Information is provided where it is needed

Traceability

Complete documentation of maintenance activities

Predictive
Maintenance

Provision of data via IoT connections to the plant

Efficient asset lifecycle management

The maintenance of facilities and machinery is a crucial factor for the smooth operation of businesses. Therefore, machinery and equipment manufacturers are shifting their business strategies towards offering an extended range of additional services throughout the entire product lifecycle. This allows them to gain a significant competitive advantage.

Specifically, field teams frequently operating away from the office necessitate an efficient solution for the effective execution of on-site maintenance and repairs. Our maintenance management system is designed to support these teams in their day-to-day tasks, among other purposes.

The answer for mobile use:
Enabling service technicians with mobile access

A crucial element within our solution is the mobile application, granting field technicians access to essential information and tools. Through this solution, technicians can view work orders, provide status updates, and access critical data like instructions, checklists, and service history, facilitating swift and efficient on-site work. This allows technicians to work quickly and efficiently on site.

Get more from your data

Predictive Maintenance is revolutionizing the way companies maintain their facilities and machinery. By connecting real-time IoT data, collected in real-time, companies can continuously monitor the condition of their assets.
Thanks to the integration of real-time IoT data, we can continuously monitor the condition of your facilities and gain valuable insights from this information. These insights enable us to forecast the maintenance needs of your assets in advance, preventing unexpected breakdowns.

If you are interested in taking the step towards implementing Predictive Maintenance, our experts are available to provide you with consultation.

Contact Experts

Get your scalable solution!

Our solution is highly adaptable and can be tailored to the specific requirements of your company. Regardless of whether you operate in manufacturing, construction, the energy sector, or any other industry, our solution can be personalized to align with your needs.

When you opt for our solution, you have the freedom to select the modules that best suit your processes. We provide you with maximum confidence in choosing the right solution. In just 5 days, through a collaborative workshop, we develop a prototype of our solution for your consideration. If our expertise, approach, and products align with your expectations, we move forward to the project phase after the workshop, with the prototype and requirements analysis serving as essential starting points.

Our methodology has consistently impressed all of our clients. Allow us to impress you too!

We accompany you on the way to digitalization!

We would be happy to digitalize your maintenance in the area of service management. Our experts in this field will be happy to answer your questions.

Voice of the Customer

Dipl.-Ing. Wolfgang Kirchgatterer

Manager SML Service

"Through the capability to analyze machine and process data online, we have substantially decreased service turnaround times and eliminated numerous on-site visits. This not only enhances customer satisfaction all at once but also results in cost savings in our service operations."

Michael Weinzinger

Product Manager

"In the execution of our international projects, it is important for us to have a competent partner whose solutions can adapt flexibly and easily to the various conditions and levels of complexity of our customers' projects. Boom has definitely become a qualified partner for our projects on account of this and the construction of software for multinational requirements such as multi-language support or the depiction of corporate structures.”

Michael Weinzinger

Product Manager

Contact us!

We are pleased that you are interested in our service portfolio. If you need more information, have any questions, or are considering collaboration, please feel free to contact us.

ServiceManagement

Benefits at a Glance

Simplified resource planning

Central Documentation

Mobile Solution